Travel & Hospitality, Retail & eCommerce; Data Processing leads to Success of Big Data Initiatives

Huge data sets, enthralling analytics, complex and diverse data sources are hot cakes these days. But it is so very important to understand that big data is nothing without data processing. Organizations and enterprises are easily getting carried away in the hype of big data. Irrespective of the industry, whether it is a travel and […]

Reduce Operational Bottlenecks and Gain a Competitive Edge with BPO Services

Global business scenario has become fiercely competitive. Businesses, right from retail to logistics and from telecommunications to energy & utilities, are struggling hard to stay strong and achieve an edge over competitors. Since, most of the business processes are executed in-house; enterprises find it difficult to concentrate on their core competencies. They find their resources […]

A to Z of Customer Service Outsourcing

Customer service refers to the act of providing service to customers before, during and after a purchase of goods and services. It involves providing professional and high quality assistance to the customers at the time of sale and thereafter. Customer service is essential for creating bonds with customers and meeting their expectations to develop a […]

5 Most Innovative Big Data Companies Globally

Big Data is definitely making inroads into all aspects of business. Enterprises all over the world have already realised its potential and are taking steps to incorporate it for improving their business. However, there are some companies who have raised the benchmark of using Big Data for business through their pioneering work. Let us take […]

How to Deal with the Big Data Variety Issue

Big Data is the latest big thing that is having a major impact on business. Enterprises and organizations are embracing Big Data with the expectations to reap huge benefits. But Big Data is not entirely free from issues. As the market for Big Data continues to expand rapidly, enterprises and organizations are discovering the issues […]

Top 8 BPM Myths Busted

The Business Process Management (BPM) Industry in India is on an upsurge. The industry is providing employment to more than 1 million youths in the country. It is attracting sharp and dedicated people from all fields, including doctors, MBA, CA, software engineer, lawyer, etc. In the last few years it has become a preferred career […]

Can Bangalore be India’s global captive center capital?

The IT capital of India, Bangalore, is heading towards a boom in the sphere of global in-house centres (GIC) or captive centers. Global players are on their way to the city to enhance their presence in the expanding Indian market. From one of the most famous lingerie brands to the world’s largest beer makers, the […]

IT Industry to Witness Faster Growth in 2014: NASSCOM

The multi-billion dollar IT industry of India is staring at a growth of 13-15% in the next fiscal year. This prediction was made by R. Chandrashekhar, the president of the software industry body Nasscom. He based this forecast on the future software exports that are slated to bring in the revenue for the country. Growth […]

Winds of Change: Big Data and Education

A revolution is underway in the United States of America; a movement that threatens to change the very foundation of the education system in the land of the free and home of the brave. At the forefront of this upheaval is the CEO of Udacity, Sebastian Thrun. Udacity is an online education service that allows […]

Big Data Pioneering the Future of Marketing and Sales

When Internet went mainstream over two decades ago, the domain of marketing and sales was revolutionized like never before. Big Data, today is recreating the same magic that internet began all that while ago. While it is a train set in motion, not many executives know how to steer it right to success-Ville. There are […]

Big Data Pitfalls in the Workplace

Big data has been taking the world of technology by storm. It is a word that has entered every meeting and memo promising magical insight into the working of the business. The reality however has exposed numerous pitfalls with regard to big data overriding expertise. Is the concept a hit even if it does not […]

South Africa and IT Outsourcing – A Growing Relationship

The IT services market in South Africa is healthy and well as it is expected to reach R53.3 billion by the year 2015. This South African Forecast and IT services Market Sizing forecast is courtesy of BMI Techknowledge (BMI-T). Based on the positive forecast the South African market is still a viable option for all […]