Unlike olden times, when ayurvedic practitioners in India stick solely to their medical profession, recent trends show an increased affinity to healthcare-related BPM services. Not only ayurvedic practitioners, but also homoeopaths, nurses and physiotherapists are striving to get employed in business process management firms under health care sector.
Medical professionals in Ayurveda, Homeopathy, and Nursing are mostly hired to analytical and transcriptional services under health care business process management. They are also working on a shift-based system just like their BPM colleagues in other domains. The job schedule includes taking international calls, interpreting them, and feeding the same to computers and so on. The job profile also includes electronic health recording process, which is not must different from their area of expertise. These professionals are quite happy in their profession in BPM service sector, since the same offers them with diverse benefits.
Salary is the main attraction for medical professionals to stick on with medical BPM services. Growth in career prospects and opportunity to work in a global scenario are other features that add to the attraction. Many ayurvedic and homeopathic professionals are switching their profession from medical practicing to BPM services due to these massive benefits. Starting level salary package offered to the employees in medical BPO sector falls within the range of Rs. 8,000/- to Rs. 15,000/- per month. But those with three plus years of experience can earn up to Rs. 40,000/- per month.
Apart from medical professionals mentioned above, graduates in areas of life sciences, botany, microbiology, and physiotherapy are also migrating to BPM engaged services like electronic health recording, medical transcriptions, patient charts, and medical coding.
According to Sanjay Shanmugaum, the vice-president of human resources at M*Modal Global Services, the main reason behind the migration of medical as well as science graduates to medical BPM services is lack of adequate opportunities in their area of specialization for career advancement. Gopi Natarajan, CEO of Omega Healthcare thinks that healthcare BPM can be considered as an alternative career to these medical graduates.
Recent trends elicit the fact that health care business process management services are growing a fast pace. It is estimated that in the coming years, US healthcare market will likely outsource BPM work worth around $14-18 billion. In this business, India could potentially gather around $4.5-5 billion, which is much higher than the present value of 400 million. In fact these figures can attribute to increased job opportunities in medical BPM sector. Experts say that by 2015-16, more than 1 lakh job opportunities will be created in the sector.