The global ICT industry 2012 had encountered several challenges including vandalism of ICT infrastructure, multiple taxation, poor quality of service and multiple regulations. It has however managed to emerge fairly successful from all these trials especially in the area of outsourcing. For instance, in the Nigerian ICT market, there were mixed reactions from stakeholders. Expectations have also been listed for the current year. The Nigerian ICT market among others has recorded a fairly good performance in the year 2012.
The World Bank Group ICT strategy with respect to the period 2012-2015 underlines the hidden potentials of information and communication technology that has the power of transforming the face of the outsourcing industry. Emphasis has been given for building up an efficient infrastructure while simultaneously training focus on innovative strategies for growth. Mobile phones have evolved into a primary application for various software services paving the way for a solid infrastructure to be built in the outsourcing industry. The global ICT industry 2012 has been empowered by the rise in demand for various services through the utilization of mobile technology.
The widespread use of mobile phones in financial, health, and agriculture sectors has been analyzed in yet another report. The impact of these services on the public sector and employment opportunities has also been recorded. Apart from this, the development of the “app economy” has had serious consequences on the current outsourcing ventures that are under way. The global ICT industry 2012 emerged from the shadow of uncertainty to new domains of research and development.
Diverse content of applications in global ICT industry 2012
The World Bank reports emphasize the need of information and communications technology for improving the standards of life in the current economic scenario. Technologies based on ICT have the potential to boost economic growth, reduce poverty, improve governance, increase productivity and accountability. In addition, for the purpose of putting in place an effective strategy for fulfilling ICT requirements, governments have opened up the public sector, implemented steps for privatization and have modified regulations. All these factors had proved to be beneficial for the progress of the global ICT industry 2012.
The outsourcing sector had gained a lot from the moderate success of the global ICT industry 2012. New ventures have been set up and diverse applications have been launched to meet the increasing demands of this industry. This is expected to provide added impetus to the further development of this industry in the current year.