BPO company profile: QX Ltd

Founded in 2003, they give businesses across the UK, US, Australia and India access to the skills, knowledge and support they need to compete in an increasingly competitive business environment.

With over 500 employees, QX uses the latest technology and data management systems to provide clients with a range of business process outsourcing services to drive cost savings, introduce operational efficiencies and transform the way they operate. Their employees are qualified in their respective specialties which are enhanced with the company’s own internal training academies and links with external education providers.

The business is ISO 9001:2008 Quality Management Systems and ISO 27001:2013 for Information Security Management Systems certified and follows data protection guidelines.

QX logo

BPO services portfolio

QX has five business divisions:

  1. QX Accounting Services (QXAS) delivering accountancy for UK and US accountants
  2. QX Recruitment Services for recruitment process outsourcing
  3. QX Software Services for bespoke business systems and programming outsourcing
  4. QX Corporate Advisors for business set-up advice
  5. QX Finance & Accounts Outsourcing for business process outsourcing

1.  QX Accounting Services

QX Accounting Services Ltd is a member of the ICAEW (Institute of Chartered Accountants in England and Wales) and the ACCA (Association of Chartered Accountants), a Xero Certified Advisor and provides accountancy services for UK accountants.  QX Accounting Services Inc is headed by a CPA and delivers accountancy services to US accountants.  Services delivered include:

  • Monthly/quarterly bookkeeping and VAT return
  • Monthly/quarterly management accounts
  • Payroll
  • Annual accounts and required filing
  • Excel working papers, nominal ledgers and control accounts
  • Statutory accounts/abbreviated accounts pdf format
  • Software posting
  • Tax computation
  • CT600 preparation and filing
  • iXBRL tagging

2.  QX Recruitment Services

QX Recruitment Services provides 360-degree recruitment process outsourcing to UK agencies using a dedicated resource model.  Services delivered include:

Candidate generation

  • CV searching
  • Headhunting/executive search
  • Job posting
  • Advert creation
  • Social media recruitment

Candidate liaison

  • CV formatting
  • Compliance and background checks/screening
  • Reference chasing/checks
  • Interviewing and scheduling
  • Personality testing

Process management

  • Database cleansing
  • Out of hours cover
  • Recruitment pay and bill
  • Finance and accounts
  • Credit control

3.  QX Finance & Accounts Outsourcing

Qualified and trained management accountants and finance executives provide accounts, bookkeeping and payroll services to a wide range of UK private and public sector businesses including healthcare, student accommodation and software providers.

Their flexible approach enables them to deliver everything from a fully outsourced finance and accounts department which reports to the company Finance Director down to specific accounts functions such as bookkeeping.  Services delivered include:

  • Management accounts
  • Treasury services
  • Budgeting and forecasting
  • Accounts payable
  • VAT returns
  • Credit control
  • Payroll
  • Supplier management
  • Direct debit facility
  • Purchase order system

4.  QX Software Services

QX Software Services is a team of skilled .net developers delivering bespoke systems, websites or just straight programming resources to add capacity to software teams.  Services delivered include:

Bespoke applications

  • Intranet
  • Purchase order systems
  • Compliance management systems
  • Practice management systems

Web design, build and run

  • Design
  • CMS
  • Development and build
  • SEO
  • Responsive solutions
  • Hosting

Outsource development centre

  • Dedicated development centre
  • App/system production
  • Short term projects

5.  QX Corporate Advisory Services

Guidance to businesses wishing to expand or deliver new business centres in India, the UK and the USA.

Management

Milestones

For the second year in succession, QX Ltd was listed by IAOP as a ‘Rising Star’ in the 2014 Global Outsourcing 100® list.

QX Ltd has also received almost annual awards from GESIA (Gujarat Electronics and Software Industries Association). GESIA is a not-for-profit, industry-led trade body that offers an independent endorsement to the quality and professionalism of an organisation’s work.

Contact information

QX Ltd can be contacted at:

Castle Chambers
Mill Bridge
Skipton
North Yorkshire
BD23 1NJ
United Kingdom
Phone:  +44 (0)870 803 1033

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