BPO Company Profile – Zensar Technologies Ltd

Zensar Technologies Pvt Ltd, the SEI CMM level 5 Company was incorporated in the year 1991 with its headquarters in Pune, India.

They are specialized in providing a wide range of software services to Fortune 500 clients. The software services vary from providing enterprise product implementation and hosting, Business process outsourcing and optimization, remote infrastructure management and testing.

Zensar Pune Campus

Zensar Pune Campus

Zensar’s vision to transform partners to global corporations has positioned them well in the industry. Their core values of providing customer sovereignty, passion for excellence, continuous innovation, transparency and integrity, value for people and social responsibility have helped them, and their customers to attain their business goals.

The company is served by 6000+ employees across the globe with the presence in United States, Europe, Africa, Middle East and Asia-Pacific region. They serve more than 400 companies with delivery centres established in India, china, UK and Japan. The company offers its solution to various industry verticals such as retail, Insurance, banking, energy and utilities, manufacturing, healthcare, telecom, logistics, travel, aviation, government and military.

BPO solutions offered by Zensar are given below:

  • Retail BPO services
  1. Merchandise management
  2. Supply chain management
  3. Supplier support services
  4. Procurement services.
  5. Logistics and Distribution management.
  6. Decision support reporting and analytics.
  • Customer Interaction services
  1.  Customer care
  2. Help desk
  3. Customer selection
  4. Customer acquisition
  5. Customer retention and extension
  • Finance and accounting
  1. Accounts payable and receivable
  2. Order management
  3. Fixed asset management
  4. General ledger and reporting
  • Healthcare BPO Solutions
  1. Clinical Operations
  2. Payer Operations
  3. Medical devices
  4. Provider operations
  5. Social media analytics
  • KPO

The corporate team is lead by Vice chairman and CEO Dr.Ganesh Natarajan. Mr. Vivek Gupta, Chief Executive heads all delivery operations and Mr. Nitin Parab serves as Chief Executive, and Global Head manages enterprise application business. Business Process outsourcing is headed by Hiren Kulkarni, and Mr. S.Balasubramaniam acts as the CFO of the team.

Zensar Technologies were recently awarded Golden peacock award for CSR-2011. The award is presented for the corporate excellence exhibited through its process. They were also recognized by International association of Outsourcing Professionals in the year 2011.

During the financial year 2011 the company have earned a total income of Rs. 591.82 crore.

Zensar can be contacted at the below address:

Zensar Technologies Pvt Ltd
Knowledge Park, Kharadi
Plot#4, MDC, Off Nagar Road,
Pune, India-411014
Tel: +91 20 66074444
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