- This Policy also offers several incentives & concessions to the companies providing basic infrastructure to the BPO sector.
- Excellent telecom infrastructure, abundance of human resources with verbal & written communication skills, low cost of operations, good civic infrastructure & supportive regulations are some of the key factors for the growth of the BPO sector in the State.
- Telecommunication projects are recogonised as Key Projects in Core Areas. The telecom companies set up in Zones B,C & D as classified in the New Industrial Policy 2001 -06 are exempted from payment of Stamp Duty & Registration Charges on execution of Lease, Lease-cum-Sale and Absolute Sale Deeds by the Companies in respect of Industrial Plots, Sheds, Flats allotted by the State Infrastrctural Development agencies, viz. KIADB, KSSIDC, KEONICS, KSIIDC, and Industrial Cooperatives. These companies are also eligible for incentives & concessions provided in the Millennium IT Policy.
- BPO Parks :
The Parks established for the IT industry will also serve the BPO sector. The incentives & concessions available to IT parks (under the Millennium IT Policy) will be extended to BPO Parks.
- The New Industrial Policy 2001-06 lays emphasis on rapid technological Upgradation of the SMEs in Karnataka. To catalyse the efforts of technology Upgradation, the Government of Karnataka will establish a corpus in the Industries & Commerce Department called the ‘Technology Upgradation Fund with a sum of Rs. 50 crores over a period of 5 years.
- The Government will encourage the SMEs in the BPO Sector to obtain ISO 9000, ISO 14000 and similar international certifications with a view to promote total Quality Management and Best Practices. Government assistance will be in the form of meeting 50% of the cost of obtaining such certifications, subject to a ceiling of Rs. 75,000 per industry.