The Information Technology Industry Development Agency (ITIDA) in Egypt won the much acclaimed Offshoring Destination of the Year award from the National Outsourcing Association in 2009. This agency had received the same award in 2008.
Egypt also ranked fourth in the list of global offshoring destinations, on the A.T. Kearney Index of 2011, ahead of other competitors in the region. Such awards, point towards the giant strides that the country has made in the field of BPO outsourcing. As a result, many BPM companies are rapidly emerging in the country.
Companies such as Google, Vodafone, and Microsoft have already set up shop in the country.
Other regional startups such as Bey20llak, Wamda, and ArabNet have also made their presence felt in the industry.
This company was set up with the idea of sharing information among friends. It is a cross-platform mobile application that permits users to share valid information about Cairo and Alexandria traffic. Ever since the launch of this application in 2010, Bey2ollak has not had to look back, and its success has encouraged other aspiring entrepreneurs to take the plunge.
Following the Arab Spring, many startups have emerged in the region. Wamda serves as a platform to empower entrepreneurs in the Middle East and North Africa (MENA) region. It provides support to entrepreneurs at every level and every step of the way.
By the use of three primary platforms – The Media Site, The Fund, Programs and Products – it aims to cover the whole region of the MENA environment.
This website company has emerged as a leading platform for Arab digital professionals and industrialists to learn and visualize their goals. ArabNet recently held its fifth conference in Beirut. This venue provides IT professionals to showcase their talents and entrepreneurs to highlight and market their businesses.
Prospects for the BPM industry in Egypt
The future prospects for BPO companies in Egypt look bright. More people in Egypt want to kick-start businesses, and BPM companies in other regions of the world have started to take notice of this emerging market.
The future looks promising and holds great prospects as success stories of startups have begun pouring in. This industry is set to grow by leaps and bounds, thereby attracting more foreign investors into the region.