Which other country(ies) is a serious competitor of India?
Philippines boasts of strong skills in finance and accounting. The other countries India is competing with are Mexico, Canada and Ireland. In terms of cost, Philippines and Malayasia are competitive with India. However, India’s main competitors in the BPO space produce a fraction of the graduates that India does.
|Cost of Education in Cities|
|Philippines||Understands the US market; voice work; low attrition||More expensive than India; small talent pool|
|Canada, Ireland, Australia||Understands the US market; high-end skils||High costs|
|South Africa||Time zone similar to Europe; 25% cost saving, good for niche work||Skill shortage|
|China||Low costs||Quality of English not good|
|Russia||Technology skills||Poor infrastructure; corruption; language|
|Czech Republic, Hungary||European language skills||Small talent pool; high costs|
|Mexico||Immediate neighbor of US, 30% cheaper than US; Spanish skills||Good only for low-end jobs|