Top 15 BPO companies in India for 2003-04

WNS has emerged as the top BPO in India, pushing Wipro Spectramind to the second position, according to a survey done by NASSCOM. The basis of ranking is the revenues generated by the BPO companies in 2003-04, as per US GAAP. A list of top 15 BPO companies in India is given below.

  1. WNS Group
  2. Wipro Spectramind
  3. Daksh e-Services
  4. Convergys
  5. HCL Technologies
  6. Zenta
  7. ICICI Onesource
  8. MphasiS
  9. EXL
  10. Tracmail
  11. GTL Ltd.
  12. vCustomer
  13. HTMT
  14. 24/7 Customer
  15. Sutherland Technologies

The parameters for the survey was: Employee Size (Operation level executives), Percentage of last salary hike, Cost to company , Overall Satisfaction Score, Composite Satisfaction, Company Culture, Job Content / Growth, Training , Salary and Compensation , Appraisal System, People, Preferred Company: (Percentage of respondents of a company who named their own company as the preferred one), Dream Company: (Percentage of respondents in the total sample who preferred a particular company).


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