Feb 2004 News

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BCI-Wrox Academy: Prospects for BPO centers in Uganda receive a boost

Uganda is emerging as an important BPO hub in Africa. As more and more African nations have started depending on outsourcing operations, the demand for skilled workers has been on the rise. The country has set in motion several measures that will enable trained employees to work in this sector. Prospects for BPO centers in […]

How to manage risks in BPM and ITO Projects: Lockton and AIG

Recent research report from Lockton and AIG highlights the new risks faced by business process management firms (BPM) and information technology outsourcing (ITO) companies. They have also come up with some possible solutions to overcome this chaotic and risky situation. Lockton is a global insurance broking firm having more than 15,000 clients around the world. […]

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