March 2004 News

Also see news archives




Latest Columns

Key learning’s on managed network services outsourcing

With increasing pressure to reduce cost, businesses are increasingly outsourcing their Information Technology (IT) functions to third party service providers. In addition to cost cutting there are other advantages such as access to better technology, expertise and improvement in performance. There are many risks associated with outsourcing when it is done without considering the service […]

Training BPO for BPO Service Providers

Find the most cost-effective, low-risk way to make your Call Center employees more innovative, effective and focused on the strategies that drive your business. Training BPO refers to the transfer of management and execution of one or more complete ongoing training and development processes or the entire training function to an external services provider. Source: […]

Speak Your Mind

*