June 2004 News

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Business Platforms to drive future BPO growth

December 13, 2011: Business Platforms are considered as the future of BPO, where benefits of standardization, cloud computing and SaaS are combined into a single managed service model. Technology platforms are developed from the bottom to the top to allow web services, including 3rd party applications and 3rd party data, to be accessed by the […]

Long term deals are now rare in BPO Industry

September 28, 2011: Is the BPO sector in India unable to find long term relationships with the service buyers in US? It might happen in the near future…!!!! Yes! Service buyers are becoming more conscious in maintaining long term relationships with the offshore vendors as to reduce the risk which may occur if recession hits. […]

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