August 2004 News

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Top BPO service providers of 2013

The International Association of Outsourcing Professionals (IAOP) has released the list of top BPO service providers for 2013. Many Indian companies have made it to the top 10. ISS leads the list of outsourcing players in the global scenario followed by Accenture and Wipro close on its heels. The ranking has dispelled any uncertainty regarding […]

Email Services for Effective Customer Service in ITES Sector

Email Support is a cost-effective channel for delivering services to customers. As a result, today’s customers are progressively more Internet-savvy. Email and web-based communications are growing faster than Voice based means of customer interaction. Email has the capacity to help you deliver quality online service, establish lasting customer relationships, improve customer loyalty and satisfaction, and […]

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