September 2004 News

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Bharti Airtel Expanding into the African Market

Bharti Airtel is set to acquire Congo telecom giant Warid group in an effort to increase their market presence in Africa. The definitive agreement will seal Bharti Airtel’s position in the Republic of Congo as the telecom operator of choice for over 2.6 million clients. The details of the agreement were released in a press […]

IT benchmarks: An effective tool in BPO contract terms

IT benchmarking is a tactical management method whereby the services and costs of a company are compared with those of other leading players in the market. An accurate benchmark can prove to be a valuable tool in effective management. BPO contract terms regarding IT benchmarks can forecast the future prospects of the company and ensure […]

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