October 2004 News

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Intelligent BPM is the next big thing: Gartner

According to Gartner, Intelligent Business Operations (IBO) can be considered as the next stage in Business Process Management. In the view point of the research firm, organizations often integrate analytics, social and mobile technologies to make their business operations more intelligent and smart. Gartner, Inc is one among the world’s pioneer companies in IT research […]

BPO Company Profile: Convergys Corporation

Convergys is a leading business process outsourcing (BPO) company that provides customer management and information management services to its clients. The company was established in the year 1998 and is headquartered in Ohio of United States. They employ more than 75000 employees in their various delivery centers spread across the world. Convergys has set up […]

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