November 2004 News

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Indian firms still prefer to maintain IT team in-house

Recently, a group of Indian banks awarded contract to a group of nine IT BPM service providers worth Rs 1000 crore to set up and manage 60,000 ATMs across the country. Even though the deal did not mean much of importance for the global BPM industry, the deal meant to be rare one in the […]

New outsourcing contracts on the horizon for Serco

Serco, a renowned outsourcing services provider recently announced a new business process contract with a financial conglomerate based in the US. According to the contract Serco will provide human resources outsourcing services from India. The ecstatic statement The company announced the new contract at a time when the whole idea of sending business processes to […]

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