February 2005 News

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India loses 10% global BPO market share: Economic Survey 2012-13

The Indian BPO industry worth $20 billion (Rs. 1.075 trillion approx.) has been under severe pressure having lost 10 percent of its global BPO market share to emerging players in the industry, China, Brazil and Philippines. This is in accordance with the Economic Survey 2012-13. The survey does note some positive points regarding telecom and […]

Business process management concepts help businesses restructure

Business Process Management helps companies to automate their business process by deriving suitable strategies to attain control over the business operations. This has been a major concern for many companies despite having calling themselves market leaders.  However certain organizations have constantly been working upon providing companies with the best Business Process Management concepts and tools. […]

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