May 2005 News

Also see news archives




Latest Columns

Indian BPO firms infiltrating to US and UK with new incubated units

August 24, 2011: Indian BPO companies are breaking barriers and competing on a global frontier by opening up delivery centers in the overseas markets. This seems to be a new trend emerging out in the Indian BPO space. Today Infosys BPO, WNS (Holdings) Ltd, Aegis Ltd and Firstsource Solutions Ltd are incubating centers in US […]

Recruitment Management System – Finding the ROI on Recruitment

Recruitment is one of the most challenging tasks in a BPO industry. As such, recruitment management system (RMS) plays a huge role in streamlining the whole recruitment process as well as determining the return on investment (ROI) on recruitment. Recruitment not only helps build an efficient workforce in the call center but also helps build […]

Speak Your Mind

*