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Do you have any comparison of India Vs US BPO operating costs?

Do you have any comparison¬†of India¬†Vs US BPO operating costs?   US$ Cost per FTE (Full Time Employee) United States India India as % of US costs Personnel 42,927 6,179 14% G&A Expense 8,571 1,000 12% Telecom 1,500 2,328 155% Property Rentals 2,600 847 33% Depreciation 3,000 1,500 50% TOTAL EXPENSES 58,598 11,854 20% Source: […]

RCom to award $3 billion managed services deal to a single vendor

February 21, 2012: Reliance Communication has decided to outsource managed services to a single vendor. The contract is worth Rs 15,000 crores or USD 3 billion. Unlike any other service providers in India, Reliance communication outsources their functions to only a single service provider. The company is in the final stages of outsourcing and has […]

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