BPO November 2010 News

  • Manipuri girl, a BPO employee gangraped in capitalOnce again BPO employee became the victim of gangrape in New Delhi at midnight on Nov 24. A 30-year-old Manipuri girl was abducted and raped while returning from job.

    The victim was dropped by her office cab near her house at 1am. She was allegedly abducted by a group of people and was raped in a moving car.

  • Thomson Reuters Acquires Sequoia-Backed LPO Firm Pangea3The deal offers exit to investors Glenrock Group who invested $4M in 2006 and Sequoia Capital $7M in 2007.

    Thomson Reuters, the leading global news and business information company, announced that it has acquired Pangea3, a leading Indian legal process outsourcing (LPO) backed by Sequoia Capital India. Terms of the deal were not disclosed.

  • Outsourcing Is Part Of Industrial Evolution; Can We Stop Inevitable?Protectionism may win short term popularity contests; it will not make long term problems go away.

    In the last week’s US midterm elections, the Republicans seized the House of Representatives mainly on the plank of the Administration’s failure to tackle the rising unemployment in the country. Now lame duck Democrats control the Senate.

  • Outsourcing 101 and the emergence of a new BangaloreW here exactly does the power to change the universe rest? In the ideas and innovation that address problems and make life better? In funding and encouraging those ideas? In scaling them so that the world can benefit? In lowering their cost of manufacture, delivery and sustenance so that everyone can genuinely enjoy the fruits of human inventiveness? It does get a little confusing when you try to deconstruct and isolate bits and pieces of reason and logic from something that is essentially a whole.

Also see news archives




Latest Columns

Legislation to improve working conditions in Philippines BPO

September 20, 2011: Call center agents in the Philippines will find some unique working conditions to make their life easier. Yes, the latest bill proposed by Gloria Macapagal-Arroyo focus on improved working conditions of the call center agents in the BPO and IT industry of the nation.   Gloria Macapagal-Arroyo who was the former president of […]

Research Reports by Bitpipe

A Unified Solution for IT Problems: Asset Management, Software Licensing Compliance, and Help Desk Management A User’s Guide to BPM Benefits and Advantages of Recording and Archiving Calls Record keeping has become an indispensable part of our culture. As the number of daily transactions and interactions a business performs has gone up, so too has […]

Speak Your Mind

*