BPO Triangle strategy initiated in Philippines

Manila, Philippines: 23rd September 2011, Andrew Tan, Chairman and CEO of Megaworld Corporation have put forward a new plan for the enhancement of Business Process Outsourcing and Information Technology (BPO & IT) sector in Philippines. The BPO triangle strategy initiated is to spread the BPO business into global scenario and also to attract more US based foreign direct investors to the nation.

It was in 1990 the first IT Park named Eastwood City Cyberpark was established in the country by Andrew Tan which has later own grown to become a huge revenue generating milestone for Philippines. Today the Park holds the number one position with top business process outsourcing firms, most of them either from US or working on solutions and services for the US clients.

Today, the million dollar business magnet has again come up with some strategies exclusively for the BPO and IT sector. He is to unleash a high-profile business project that is the three cyber parks to focus on outsourcing activities in Metro Manila. This triangle strategy will obviously make more progress in the sector which will also have positive impacts on the nation. Moreover the focus on locations such as Iloilo and Cebu in the urban country sides is a perfect decision so as there are immense benefits in these areas. 

According to him the new strategic decision has benefits for the company as well as for the society. As the company can tap benefits such as cheap land, building & even workforce and the society will be benefited with immense job opportunities and economic development. He also added that it could also enhance the family incomes of the people living nearby and can also come up with small industries related to the sector. The new Richmond tower which is coming up in the Iloilo Park will be capable to host immense space for BPO related business practices; it also has facilities such for refreshment, conference room, guest house and etc. Megaworld also assures that the park will be well equipped to deliver employment to more than 2400 workers at first and later own it will be increased according to the expansion.

Today US based companies are more focusing on the innumerous advantages that offshore outsourcing sector such as Philippines can deliver. In the past three years the Pilipino BPO and IT sector has witnessed tremendous flow of foreign direct investments from US and UK which is also expected to raise in another five years.

Law for data protection has been introduced in the Philippine on Wednesday known as Data Privacy Act, 2011.


It was in the senate session held yesterday; the Senator Edgardo J Angara introduced the details on the latest act for protecting data to restrict data and information fraudulences. The measure is taken by special recommendation of the ICT to enhance the smooth functioning of the Information Technology (IT) and Business Process Outsourcing (BPO) sector in the nation. The session was also addressed by eminent personalities from the Business Process Association of the Philippines (BPAP). Delegates from the Foreign Chamber of Commerce were also present on the day.


On his speech Angara said, in the current scenario the BPO and IT sector is facing issues such as identity theft, data manipulation, information fraudulence and etc as we have to reveal the personal information to a third party vendor and there are loop holes and pith holes for corrupted people to access our personal information and details. It is time for us to say enough! We can’t continue this corruption to be followed any more.


According to him, out of 22 countries that has to go through severe situations caused by data violate in the previous year, the nation is one among. Today hacking and malware is a trend, but it cannot be promoted, right rules and regulations are essential to suppress these mishaps, he added.  


The introduced law is to ensure that data manipulation is taken care of, particularly in both private and public sector. The Data privacy act along with Cybercrime Prevention act will make sure that unauthorized access to data is regulated, individuals revealing their data for services are not harmed, and also putting limits to the liberty of data collections from buyers by the service providers. Limits to data collection means any service provider or vendor can only collect information about the client and customer which is required for the transaction process. There are many vendors who collect information in addition to what they require.  


He also said that the implementation of new rules and regulations will enhance the outsourcing business. Service buyers will be more confident enough to get into a contract with any service provider in the Asia-Pacific offshore region. There are many service buyers who are looking forward to outsource healthcare information management related jobs to the offshore which has direct access to the key information and details of any customer. Implementation of the Data privacy act will make such clients to be more confident to disclose the personal details. 

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