August 12, 2011: Global IT and BPO giant, Infosys has one more achievement to its credit. The company has been positioned as a leader in the Magic Quadrant by Gartner for Finance and Accounting (F&A) services. Gartner rated Infosys high on the basis the core baking products offered by the company and the impact products have made in the financial services market.
Gartner is a research and advisory firm which provides research results for various clients in the Information Technology (IT) sector. Gartner has released the Gartner Magic Quadrant report for Finance and accounting BPO. The report is basically an analysis of the companies in the IT and BPO sector which provides BPO solutions to banking vertical. There were 40 candidates in the list when the analysis began out of which 18 got qualified for listing in the quadrant. The evaluation criteria included firm’s completeness of vision and ability to execute the strategies to deliver quality service in the core banking system market.
According to the sources, Infosys was positioned as leader for its excellent services provided to the clients. The operational efficiency of the company is another factor which made the company to be listed in the report. Incorporating innovative technologies and the flexibility of the company in providing excellent services to meet the changing requirement of the clients were some of those factors that heavily favored Infosys market position.
Banks are able to deliver innovative products and other facilities to the customers with the assistance and service provided by the IT companies like Infosys. The Finance and accounting support delivered by the company enhances the standard of operation and customer satisfaction of the banking sector. The banks can also manage to fulfill the various requirements of the customers and timely delivery of services. Infosys has delivered excellent and unbeatable services to the banking sector for the year 2004. It has also spread the operations to different countries like China, Philippines and Brazil.
The report of the Gartner Magic Quadrant IRCB will result in the increased client loyalty of the company and more over it can enhance the current business. The company is focusing on investing more into the sector to increase the market share as well as improved sales channels.
Indian companies in the IT and BPO sector are doing good and has made a trade mark in the service provided for the banking sector as a whole. The Gartner report is a plus point for the operational efficiency of Infosys.