BPO February 2012 News

February 2012

  • New tax reforms proposed in US to check outsourcing
    In an effort to control outsourcing by US companies, the United States President Barack Obama has proposed to introduce tax on earnings made outside the country. This move is to discourage the large US companies from offshoring jobs to destinations such as India.
  • Zinnov listed among top outsourcing advisors
    Zinnov once again managed to make it to the renowned global ranking of the best advisors in the outsourcing industry across the globe, for the fourth time in a row. “The World’s Best Outsourcing Advisors” is the ranking which is being organized by the International Association of Outsourcing Professionals (IAOP). It recognizes the best outsourcing advisors across the globe. The list was prepared after evaluating the application that was submitted to IAOP by an independent panel of judges.
  • Indian IT industry to hit $100 billion revenue by March 2012
    The Indian Information Technology (IT) industry is estimated to grow at 11 to 14 per cent in terms of export revenue in the FY 2012-2013. The total revenue of the industry is expected to reach USD 100 billion towards the end of March 2012. These projections were made by NASSCOM regarding the performance of the IT industry in the next fiscal year. It is also predicted that the revenue from the domestic market will increase at a rate of 13 to 16 per cent. The information technology industry recorded a growth of 16.7 per cent during FY 2011-2012, while it was 16.3 per cent during the previous fiscal.
  • RCom to award $3 billion managed services deal to a single vendor
    Reliance Communication has decided to outsource managed services to a single vendor. The contract is worth Rs 15,000 crores or USD 3 billion. Unlike any other service providers in India, Reliance communication outsources their functions to only a single service provider. The company is in the final stages of outsourcing and has shortlisted leading service providers such as Ericsson and Huawei Technologies. Alcatel-Lucent is also in the list and presently in a Joint venture with RCom. ZTE is also among the contenders. The period of contract extends to five years.
  • IT/BPO sector growth will slow down in 2013, to grow by 11-14%
    The growth of the Information Technology (IT) and Information Technology enabled Services (ITeS) industry in India is expected to dip in 2013. However, the projections say that the sector will cover the $ 100 billion (about 5 lakh crore) during the year 2012. During the year 2012, the revenue will increase at a rate of 16.7 per cent; says Nasscom. Even though the projection says that the industry will experience strong growth, the growth as in the present day will come to a halt during Fiscal year 2013. This is due to the economic uncertainty looming across the world.
  • Salaries in IT/BPO expected to fall down

    The Information Technology and BPO industry will be going through tough times this year which will translate into lesser hiring and fall in the salary hikes as compared to the last year. This announcement was made by the National Association of Software and Services Company (NASSCOM).
  • Outsourcing Accountability Act proposed in US
    A bill will be introduced in the House of Representatives which will make the large companies in the United States to reveal the number of job they have inside US and that are outsourced. This is an attempt made by the representatives to ascertain the actual number of American jobs that are being outsourced.
  • vCustomer BPO acquired by Mahindra Satyam for USD 27 million
    vCustomer, founded by Sanjay Kumar is based in Kirkland, Washington. Established in the year 1999, the company now has delivery centers in Philippines and India. For the last few months the operations of the company was in a halt. Sanjay said that vCustomer has gathered considerable expertise and has presence in different locations, in sectors such as retail and consumer technology. He noted that the team effort of Satyam and the willingness to invest in business growth with help them to grow and offer new services.

BPO, Outsourcing News From Other Sites

  • Nothing much for IT-BPO industry in budget
    Software Nasscom on Friday expressed its disappointment over the budget as it has no fresh proposals for the USD 100 billion Indian IT-BPO sector even as the industry’s request to exempt SEZ income from Minimum Alternative Tax has been ignored.
  • Apple looking to quadruple software development outsourcing to India
    Apple is said to be planning to quadruple the amount it spends to outsource software application development and maintenance work to India. About $100 million is currently spent at Apple to outsource such work to Indian companies, with the nation representing about a fifth of Apple’s total outsourcing dollars.

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