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McGregor’s 7 steps to process excellence

McGregor, a process program analyst has come out with a new model for achieving efficient business process workflows named ‘7 Steps to Process Excellence’. Efficient business operations are much critical for business success and gain competitive advantage. Let us see how McGregor’s Process Excellence model can help firms to define and execute more efficient business […]

Flips and flops in outsourcing to China

December 10, 2011: China has witnessed a phenomenal growth in the Information Technology and BPO sector over the past few years. Analysts in the field observe that China fits into the category of matured market in the IT and the BPO sector. China now enjoys a third place in the outsourcing industry after India and […]

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