PwC & HfS Research announce the launch of Global Business Service Survey

PwC and HfS Research have made an announcement very recently about the latest survey they are undertaking. The survey will look into how firms are implementing and handling Global Business Services (GBS). Organizations in an effort to reduce cost and to improve the efficiency are turning increasingly towards outsourcing, offshoring and shared services. The survey will gather data on how the above said measures to reduce cost will lead to competitive advantage, encourage innovation and increase shareholder value. The data will be specifically collected on how the global souring activities will be performed under a common governance framework.

According to Charles Aird, PwC, most of the organizations consider Global Business Services as a method to improve business functions, thorough achieving agility, enhanced performance, and reduced back office cost. GBS offers a solution that will bring all the initiatives under a common structure and the findings from the survey will help organizations to gain the necessary knowledge to make informed decision about the portfolio of support services.

It is said that the findings of the survey will be announced with the launch of GBS potential. This is the third survey conducted by PwC and HfS. The survey will be an online survey which will be conducted among the senior executives from February to March 2012. The respondents will include subscribers of HfS Research and regular visitors of the website.

It has been observed that there is an increase in the adoption of Global Business Services among organizations across the globe. This calls for a detailed study into the matter to get a clear understanding of Global Business Services adoption and potential. This will help organizations to gain valuable insights which will help them to make decisions about GBS. Not much study has been conducted by research organizations in this direction. Thus it will be of great value addition to the outsourcing and shared services space, as most of the players in this space are looking for such an in-depth study.

HfS Research is a leading research and advisory firm that helps many organizations across the globe to take complex decisions in the areas of IT, offshoring and outsourcing. PwC is a major player in the advisory space that helps the companies to realize the value they are looking for, out of their business. They have a network that spans across 158 countries and employs about 169,000 employees across the globe.  

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