Forrester BPM Suites Wave Report released for Q1 2013


The Forrester Wave Report encompassing BPM Suites, for the first quarter of 2013 was released on March 11, 2013 and it consisted of the usual players like IBM, Appian and Pegasystems along worth small industry veterans such as Bizagi and Handysoft. These small players were pitted against OpenText (formally known as Global360), TIBCO and Oracle.

The Forrester wave report states the key differentiators that classify the vendors into different segments. One of them is that leaders are blurring lines between process design and experience design. The other is that strong performers in the industry leverage unique approaches in order to overcome BPM complexity.

The report consists of the evaluation of ten significant BPM suite vendors- Appian, Cordys, IBM, Bizagi, HandySoft, Oracle, OpenText, Software AG, Tibco Software and Pegasystems. Each of these companies have been analyzed, researched and scored on the wave as well.

Overview of the vendors as per Forrester Wave Report

Appian: The company has delivered a vision which involves strong focus on mobile and social engagement

IBM: The company has been providing a united experience when building application of enterprise-scale.

Pegasystems: The ‘build-for change’ ethos of Pegasystems has been extended so as to include business stakeholders as well.

Cordys: The company has served as a robust platform focusing on cloud provisioning.

Tibco Software: ActiveMatrix (AMX) has been effectively leveraged by the company to contribute to the event-driven enterprise goals.

Oracle: The BPM suite of the company has been targeted at customers strongly following the technology stack from the company.

Bizagi: The company follows a unique approach in combining structured data with business processes.

OpenText: A change in direction has been followed by the company with the renewed focus on the market for ‘smart process apps’.

Bizflow (earlier known as HandySoft) The company’s capabilities far exceed the ranking it obtained.

Software AG: The company’s capabilities lie in between program and project.

Key pointers in Forrester Wave Report

BPM suites gain importance in the era of digital disruption: BPM suites are being effectively leveraged to help enterprises deal with the disruptive change forces which are unpredictable including regulatory, competitive and technological forces.

Suites evolving to encompass all sorts of business process scenarios: Practitioners are looking to BPM tools to cater to different kinds of use cases as well as scenarios in business process.

BPM suites are yet to reach their complete enterprise potential: The friction in the shift from project into program needs to be reduced. The next-generation suites in BPM are expected to help business architects leverage business strategy as well as methodology best practices.

The Wave Report has detailed findings from Forrester regarding how each of these enterprises has adhered to their criteria. They have also detailed the standing of these organizations in relation with each other in order to help the enterprise architects choose right solutions that are required for scaling and launching BPM initiatives across the enterprises. Even though only ten vendors make an appearance in the report, it provides a wider representation of the market.

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