Signs of maturity in the Indian legal process outsourcing industry

Pune, India; 23 November 2007: The US$146 million legal services offshoring industry in India is growing at a tremendous pace. Even as other segments in the KPO space such as publishing, media services, analytics services are growing at 30% to 35% per annum, legal services takes the lead and is growing at over 40% per annum.

Several large, mid-size and small companies are entering the legal process outsourcing (LPO) space, and the industry is progressing towards more innovative business models and offerings by the earlier entrants, in an attempt to differentiate themselves from the pack.

The formation of an LPO Trade Association in India is a significant move towards strengthening the industry. Vendors are jointly organizing conferences and events in the US to showcase their abilities and portray India as the top LPO destination. Funding from VC/PE firms has also started coming in.

Having reached a certain maturity level in terms of service offerings, most players in this space are developing scale and widening their scope of offerings. At the same time they are fighting challenges such as rising wages, training and depreciating dollar revenues. The race to acquire capabilities and clients will trigger several inorganic growth actions by ambitious vendors.

Recent developments are an indication of a maturing industry. The current growth rates are also promising and provide significant opportunity for future growth. However, cautions analyst Neeraja Kandala, “to sustain growth and profitability, in a sector with almost no entry barriers, every LPO vendor needs to implement a well-defined strategy. The winners will be those who can build the tallest and most imaginable barriers to entry in their respective niches”.

ValueNotes has recently released an update to its July 2007 report – “Offshoring Legal Services to India: An Update”. The report examines the evolution and maturity of the LPO industry, covers key emerging trends in the Indian legal services offshoring industry and how these might shape up the industry in the near future.

About ValueNotes
ValueNotes Database is a leading provider of business intelligence and research, with expertise across selected domains and types of customer needs. Working with clients across the globe we have significant understanding of international markets.

About ValueNotes Outsourcing Practice
The ValueNotes Outsourcing Practice is one of the largest information providers on the outsourcing industry. Our Outsourcing Practice uses a comprehensive, analytical framework providing fresh insights into the fast emerging and yet, complex outsourcing space. We extensively track the outsourcing space in-depth through a regular analysis of news and events and continuous primary research and contact with the industry.

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