September 2, 2011: Mauritian market is perfect for BPO business. The sector is doing very well and as a result there is much hype in the amount of fresh business dealings happening over there. Mauritius supports Business Process Outsourcing (BPO) business with right environment, right man power and right business portfolio.
Research and market, an international market research firm which provides latest data on international markets and latest trend in the market has recently conducted a research study. The study was concentrated on the Business Process Outsourcing (BPO) sector and Information Technology (IT) sector in Mauritius.
According to the report of Research and market the Mauritian Business Process Outsourcing (BPO) sector has immense growth opportunity in the future. The sector is already showing good growth from past few months and experts expect rapid growth in future.
The country has great potential to attract BPO players across the world. Mauritius has already shown excellent performance in different sectors like tourism and hospitality. The financial service sector in Mauritius is well equipped with highly skilled and qualified employees.
According to research and markets, another major reason which attracts immense number of BPO service providers to start units in Mauritius is the pleasing environment and warm welcome by the government. The government authorities provide good support, the rules and regulations by the Mauritius government and tax policy followed favors the overseas firms to continue smooth functioning.
The report also highlights that the board of investment under the guidance of Ministry of Finance is keen in providing suggestions for various investors. They also manage to provide proper guidance for the overseas business players on how to start business at Mauritius, what are the legal proceedings, where to invest first, how to get licenses, and much more.
The report also put light on some problems faced by the BPO firms in Mauritius. The country is low populated thus it is quite difficult to tap the resources available. The country lacks qualified and skilled human resource which many company finds very difficult to manage. Moreover the graduates are very particular about their job and most of them give second priority to BPO jobs as their first preference is jobs in government sector. The education institutes are also very limited and as a result the number of graduates is comparatively very low.
The research report has crucial findings for the overseas BPO firms who are willing to invest more into Mauritius.