Research Reports by Amit Nayak

10 Reasons To Transform Your Meek & Huddled CSR’s Into Cross-Selling Giants Certifying the New ITES Economy Communicating With Customers When You Are Powerless Email Services for Effective Customer Service in ITES Sector Fast Guide in Dealing with Customer Complaints HIPAA certification for ITES Professionals in Health Industry BPO GLBA Compliance – Information Protection for […]

Identity Theft & ‘PHISHING” within Indian BPO Employees

Identity theft or PHISHING is the new threat indirectly to Indian BPO; it is being promoted within BPO employees. What is Identity Theft?? IT is a crime involving someone impersonating a victim for the purpose of financial gain or other personal gain. The victim could be an individual or a business, and the perpetrator could […]

Understanding Cyber Crime Movement in Asia

Today after the BPO outburst in the country we now live and work in a world’s biggest back office of global connectivity. We can exchange casual conversation or conduct multimillion monetary transactions with people on the other side of the planet quickly and inexpensively. The proliferation of personal computers, easy access to the Internet, and […]