Cost-effective strategies lead to the emergence of top ATM outsourcing companies

The recent theft of $45 million from two Middle Eastern banks has put top ATM outsourcing companies under the scanner once again. Apparently it was a security breach at two Indian companies that processed credit payments, which led to the theft. ATM machines were robbed that has raised the question of security with regard to […]

Outsourcing using OPEX model to reduce ATM maintenance cost by more than 50%

Earlier in February this year, RBI, allowed non banking institutions to set up white –label ATMs to expand country’s ATM network. Banks also supported the decision as such machines will reduce their transaction cost and relieve them from the cost of maintaining the payment channel. The customers have to pay a small fee on using […]

Identity Theft & ‘PHISHING” within Indian BPO Employees

Identity theft or PHISHING is the new threat indirectly to Indian BPO; it is being promoted within BPO employees. What is Identity Theft?? IT is a crime involving someone impersonating a victim for the purpose of financial gain or other personal gain. The victim could be an individual or a business, and the perpetrator could […]