Financial BPO: Growth and Trends in India

Financial BPO occupies a huge market share of 40% of the total $40 billion global outsourcing market. Financial BPO offer Finance, Retail Banking, Commercial Banking and insurance services. India, due to its educated talent pool, major cost-effectiveness and improved service levels is a key player in this segment. Research firm Everest Group mentions that the […]

BPO Switzerland banking: 2013 brings in fresh prospects

Outsourcing of jobs has become a global phenomenon. It has become a common element in the thread of business operations in countries all around the world. Switzerland is a country that has recently realized the benefits of outsourcing in the BPM industry. In addition, the banking sector in Switzerland has developed to the extent of […]

Financial regulations will accelerate banking BPO trends

The regulation for cutting costs in the financial sector has become a major factor behind the offshoring of banking services. Banking BPO trends aim to deepen the relationship with customers by providing advanced and innovative services. Similarly like other outsourcing operations, banking BPO will support the financial services industry to concentrate on core activities. The […]

Business Services Outsourcing in Financial and Banking Sector: Report

The recession in 2008 had left a deep impact on the economy with its effects percolating into almost all possible sectors including banking and financial sector. The financial and banking sector at present is trying to come out of the recession effects and improve on areas like lending. The banks now are working hard to […]

Hardships for Indian BPO firms in the Banking Sector

Effects of BPO As everyone knows the Indian economy has grown significantly in the past decade. The quality of life has also improved in many areas. Rapid urbanization and improved infrastructure has been a major contribution to this growth. The majority of this stride lies however in Metro cities. This scenario is mainly happening because […]