Romania, A BPO Destination On The Rise

Outsourcing has almost become synonymous with nations like India, China and even the Philippines. There are however, fledgling destinations like Romania that are in the process of making a mark on the Business Process Outsourcing market. Romania is not particularly new to the arena, with an Information and communications market worth over $5 billion. Europe, […]

Canada becomes emerging destination for BPO industry

In the March 25th edition of India Today, an interesting feature on BPO industry in India has been covered. As per the feature, the BPO industry of India has fallen deep into the dumps with a lot of BPO jobs moving to other countries and alternate BPO destinations rising up. The article attributes this shift […]

India’s loss, Egypt’s gain: New BPO destination Egypt

India witnessed the rise of call center culture in early 2000s in cities like Mumbai, Gurgaon, Pune and Bangalore. However, after a boom in the BPO industry in the period 2004-06, the business margins of the industry has reached an all-time low. Many Indian companies in the BPO industry have begun moving their operations to […]

A report on the BPO market in Russia

The BPO market of Russia today is quickly emerging as one of the most viable from the global perspective and its place among the top 10 business process outsourcing countries is a clear proof of the same. A good population of educated and talented youth, known for their unconventional approach and brilliant problem solving skills […]

Malaysia competing to become a significant outsourcing destination with value-added services

Malaysia is already one of the leading outsourcing destinations but it is unable to compete with countries like India and Philippines when it comes to the cost factor. The only option now available for Malaysia to compete in this sector is to increase its value-added services. The Oxford Business Group has released the Malaysia 2012 […]

China’s Remarkable Growth in the BPM Sector

Recent years witnessed a steady and sustained growth in the BPM sector of China. With the support of a large domestic market and good pool of educated work force, China has emerged as one of the major outsourcing destinations. According to the recent reports of National Association of Software & Services Companies (NASSOM), the country […]

Know BPM destinations: Cebu, Philippines

The island province Cebu has established itself and found a strong place well ahead in the list of the favored outsourcing destinations. Thalons, the investment advisory firm conducted a study and published a list of 100 outsourcing destinations that are favored most in 2013. Thalons Study and Cebu Investment and Promotions Center Report The study […]

Know BPM destinations: Singapore

Singapore is one of the fastest growing outsourcing markets.  Perceived as an ideal location by top BPO companies for setting up their global sourcing operations, Singapore is expanding exponentially in the sourcing sector.  The country offers a very conducive business climate, good infrastructure, and close proximity to Asian clients. No wonder, it has been ranked […]

Know emerging BPM destination: Ireland

Ireland, the third largest island on the European continent and 20th largest island on earth is emerging as an attractive investment destination for Business Process Management (BPM) vendors.  According to the statements released by Irish government, the beautiful island is turning out to be a popular near shore destination for European and US companies to […]

Know emerging BPM destination: Bulgaria

Bulgaria is gaining a lot of attention as next BPM destination. According to Colliers International logistics and industrial real estate over view report, the Eastern European country Bulgaria is attracting big corporations to turn their focus to service providers of the country for managing their business processes. It is said that many big names from […]