The Issue of Disputes in International Outsourcing

The whole domain of International outsourcing is lucrative and one that has numerous willing participants. While it has the desirable benefits of reduced cost of operations, greater efficiencies and a greater focus on core activities, there are less than desirable challenges that also have to be faced. The volume of outsourced activities is on a […]

$85 billion worth outsourcing contracts coming to end of term: Everest Group

A study by Everest group revealed that more than US$85 billion IT outsourcing (ITO) and Business process Outsourcing contracts are about to expire in next 18 months. The study was published by a leading advisory and research firm for global services, Everest Group. Large contracts were signed before the economic slowdown struck US. As a […]

Research Reports by Gartner

Management Update: Evaluating and Mitigating Outsourcing Risk – April 2004 Insurance BPO: How a Deal Evolves – Jan 9, 2003 Buyers Beware: Indian IT Service Providers Foray Into BPO – Dec 2, 2002 Business Process Outsourcing – A Market Overview VoIP in Public Services: Facts, Fiction and Myth – Dec 2, 2002 VoIP: Beyond the […]