The stability of the country, city becomes very important for an outsourcing unit to choose to operate in. We cover the well known BPO, BPM destinations around the world. The availability of resources becomes very important as outsourcing requires good resources to employ.

Top 10 Outsourcing Destinations in India

India is a preferred destination for outsourcing IT and ITES services. The position held by India is due to its cities that act as good offshore outsourcing hubs. These cities include the metro cities and some of the tier II cities of India that have fuelled this growth spark. Mentioned below are the top 10 […]

Top BPO Destinations – Feb 2014 List

Since its inception in the mid-90’s, the BPO industry has grown in leaps and bounds and is showing no signs of slowing down. The industry provides great environment to work, compensation commensurate with experience and competence, MNC exposure and good growth prospects to its employees. Which is why, the BPO industry has emerged as one […]

Romania, A BPO Destination On The Rise

Outsourcing has almost become synonymous with nations like India, China and even the Philippines. There are however, fledgling destinations like Romania that are in the process of making a mark on the Business Process Outsourcing market. Romania is not particularly new to the arena, with an Information and communications market worth over $5 billion. Europe, […]

Top outsourcing destinations in 2013: Tholons

The top eight rankings on the Tholons list of outsourcing destinations have been grabbed by South Asian countries. Tholons, a leading player in predicting the global outsourcing scenario, has been on the forefront of management and advisory services with regard to outsourcing, for about a decade now. It is a strategic advisory firm that offers […]

Australia Outsourcing industry with endless opportunities

A highly educated population and a tech-savvy workforce hold promise for Australia emerging as one of the prime destinations for the BPO industry. Earlier the Indian industry had resounded with the announcements of a string of companies making way to its shore. Now the Australia outsourcing industry is in news often. However, Indian lands have […]

Canada becomes emerging destination for BPO industry

In the March 25th edition of India Today, an interesting feature on BPO industry in India has been covered. As per the feature, the BPO industry of India has fallen deep into the dumps with a lot of BPO jobs moving to other countries and alternate BPO destinations rising up. The article attributes this shift […]

India’s loss, Egypt’s gain: New BPO destination Egypt

India witnessed the rise of call center culture in early 2000s in cities like Mumbai, Gurgaon, Pune and Bangalore. However, after a boom in the BPO industry in the period 2004-06, the business margins of the industry has reached an all-time low. Many Indian companies in the BPO industry have begun moving their operations to […]

A report on the BPO market in Russia

The BPO market of Russia today is quickly emerging as one of the most viable from the global perspective and its place among the top 10 business process outsourcing countries is a clear proof of the same. A good population of educated and talented youth, known for their unconventional approach and brilliant problem solving skills […]

Malaysia competing to become a significant outsourcing destination with value-added services

Malaysia is already one of the leading outsourcing destinations but it is unable to compete with countries like India and Philippines when it comes to the cost factor. The only option now available for Malaysia to compete in this sector is to increase its value-added services. The Oxford Business Group has released the Malaysia 2012 […]

China’s Remarkable Growth in the BPM Sector

Recent years witnessed a steady and sustained growth in the BPM sector of China. With the support of a large domestic market and good pool of educated work force, China has emerged as one of the major outsourcing destinations. According to the recent reports of National Association of Software & Services Companies (NASSOM), the country […]

Kenya starts realizing its own Silicon Valley dream project: Konza city

Kenya has started realization of its dream of setting up the ‘most modern city in Africa’ through the Konza Techno City project. Envisioned as the Silicon Savannah Technopolis, the Konza city project that is worth $10 billion, intends to transform 5,000 acres of barren land of savannah to a smart technopolis city.  This project shall attract a […]

Managua in top 100 outsourcing destinations

Tholons, a leading advisory firm for Global Outsourcing and Investments, conducts a study on the most favored outsourcing destinations every year. The report for this year has also been released by the firm. According to the company, high-quality research is very crucial in framing effective decisions, in today’s environment. The report released this year contains […]