BPO’s speed up their set up with design-build offices

December 20, 2011: Design-Build contracts have been in place for the longest period. The reason being the advantages they offer in the present day business environment which requires complex and puzzling options for design specifications, building methods and materials. It makes the process of decision making and implementation quick and cheap. It will also save […]

Pitfalls in working with larger BPO firms

December 20, 2011: When it comes to off shoring or outsourcing business functions, firms often look out for top Business Process Outsourcing (BPO) companies in India or any other location as listed by agencies like Gartner or NASSCOM. Outsourcing to a top player seems to be a safe idea to the firm, but certain studies […]

Customer data privacy law to curb outsourcing to India

August 8, 2011: Theft of identity is a crime and thus, punishable!  On April 13th 2011, an amendment to Information Technology Act of 2008 was passed in India. This prevents electronic transmission of customer data without written consent of customers. Some of the recent scams about customer data loss and fraudulent use have made BPO […]