Strategic review of IT/BPM sector 2013: Nasscom

This world economy was riddled with moderation and uncertainty this year, and this was reflected significantly in the IT/BPM sector as well. The BPM industry has evolved to a great extent, with its reach expanding to different geographies and verticals with new customers being garnered and new technology and strategies being implemented. India has reached […]

Indian IT-BPO Industry revenues expected to cross $101 billion in 2012

Indian outsourcing industry is continuing its journey as the global leader in outsourcing market and 2012 is considered to be a landmark year for the industry. According to NASSCOM, the trade body for Indian IT-BPO sector, the sector is expected to cross $101 billion this year. Despite the uncertainties popping up in the global outsourcing […]

BPO performance of Southern states in India for 2002-03

How have the Southern states in India performed in 2002-03? State Revenues Comments Andhra Pradesh Rs 1,411 crore Andhra Pradesh already gets a hefty 40% of its IT revenues from ITES. Karnataka Rs 988 crore The number of approved ITES companies increased from 28 to 41 in fiscal 2002-03. Revenues earned by them also grew […]

Do you have any statistics regarding number of employees Vs revenues sector wise in India?

Do you have any statistics regarding number of employees Vs revenues sector wise in India? Growth trend of the outsourcing industry Service Area 2002-03   Employment Revenue (in $m) Customer care 65,000 810 Finance 24,000 510 HR 2,100 45 Payment service 11,000 210 Administration 25,000 310 Content development 44,000 465 Total 1,71,100 2,350 Source: Nasscom

Few companies are into both IT and BPO. What percentage of the revenue is contributed by BPO?

Few companies are into both IT and BPO. What percentage of the revenue is contributed by BPO? Company June 2002 Sept 2002 Dec 2002 March 2003 June 2003 Mphasis 16.48% 21.71% 22.61% 25.24% 28.9% Wipro 4.85% 5.78% 6.81% 7.785% 8.61% Infosy 0.027% 0.23% 0.85% 1.01% 1.175% Digital Globalsoft N.A. N.A. 1.454% 3.53% 5.9% HCL Tech […]

Indian Domestic IT BPO Market 2011 Round up

November 28, 2011: Up goes the IT/BPO industry in India in the year 2011. In the financial year 2011 it is expected that the overall revenue from Domestic BPO-IT will reach heights. Yes, according to the information available at this point of time, it is expected that the revenues, which is excluding the hardware business […]

BPO Revenues in India

Do you have any domestic BPO revenue numbers? Revenue / Year 2003-04 2004-05 2005-06 2006-07 2007-08 Domestic BPO 0.3 0.6 0.9 1.1 1.6 Overall BPO Revenue 3.4 5.2 7.2 9.5 12.5 Figures in $ billion Source: Nasscom Some old numbers Indian Market size estimates of BPO Nasscom has estimated that the Indian ITES industry will […]