NASSCOM calls for rebranding BPO to BPM

According to NASSCOM, the IT industry body of India, the acronym BPO which stands for business process outsourcing, no longer suits the outsourcing industry considering the maturity level its has attained now. Henceforth, the IT apex body will use the term BPM, business process management to address the outsourcing industry in India. BPO operations in […]