Vendors for Call Centers, BPO

The infrastructure required depends upon if you are setting up a voice based call center or just a backend operation for your client. For e.g. if you are processing the payroll for your client in the U.S. chances are you really don’t need an IPLC line from your facility to your client in the US. […]

IBM the top vendor in HR outsourcing sector – IDC MarketSpace Report 2011

August 18, 2011: IDC International Data Corporation, the global research firm has published the latest report MarketSpace 2011 on leading vendors in the Human Resource (HR) Business Process Outsourcing (BPO). The purpose of IDC MarketSpace vendor analysis model is to evaluate the performance of various vendors which provides service in the Human Resource BPO sector. […]