Social BPM brings in transparency to process management

Business Process Management is now actively pursued as a strategy by global enterprises to marry business objectives and execution. The forum is now on creating business processes that can deliver competitive advantage as firms are operating in a dynamic and competitive market environment. The key challenge for any enterprise while bringing in improvements in business […]

Top 8 trends in BPM in 2012

Over the last decade, global business process outsourcing industry has matured from delivering simple voice services to complex Big Data analytics services. Today companies view outsourcing service providers as business partners who help them to transform their business outcomes. Growing adoption of outsourcing services by companies to even manage their core management process is giving […]

NASSCOM calls for rebranding BPO to BPM

According to NASSCOM, the IT industry body of India, the acronym BPO which stands for business process outsourcing, no longer suits the outsourcing industry considering the maturity level its has attained now. Henceforth, the IT apex body will use the term BPM, business process management to address the outsourcing industry in India. BPO operations in […]

Cloud computing makes a deep impact on BPM

Business process management is changing in its scope from a transaction support to a transformational tool for a firm with the application of cloud computing. Many companies are using BPM services as it provides solutions without firms have to make capital expenditure themselves. Cloud technology has enabled BPM vendors to set up models which are more suitable […]

How BPM and Enterprise Architecture can be synchronized?

October 10, 2011: Business Process Management is a process to improve the efficiency of any organization through a holistic approach aiming on engaging all aspects of a company to fulfill the needs of the customers. Today companies, particularly in the BPO and IT sector are more focusing on activities to enhance and improve the processes […]