Why call center jobs are coming back to US?

Since over a decade, US workers have seen their jobs being outsourced to offshore locations as part of companies’ strategies to cut cost by hiring economical labor. Now it seems like this trend is reversing. Recently, Aegis, an Indian based outsourcing firm announced that it will be adding 1000 new jobs in Dallas in America. […]

Things to Know about Call Centre Jobs

There are rapid changes happening in the IT industry in the present times. The current changes in the IT industry have totally transformed the manner in which the whole business is done. These changes have resulted in reducing the geographical barriers. Indian IT industry has secured a special place in the global outsourcing industry. The […]