Call center outsourcing industry set to expand in Philippines

December 29, 2011: As the year 2011 come to an end, the New York Times forecasts that the call center industry in the Philippines will continue to expand in the years to come. It is predicted that the call center outsourcing industry will grow at a rate of 20 to 25 per cent every year […]

Sitel recognized for social media platform

October 18, 2011 – Frost and Sullivan awarded Sitel with the prestigious 2011 North American Frost and Sullivan award for competitive strategy innovation. Sitel is a global leader in outsourced solutions. It has over 26 years of outsourcing business experience. It has been ranked two times as the top call center outsourcing provider. The ranking […]