ValueNotes named one of the Top Research and Data Services Firms in the 2008 Black Book of Outsourcing Pune, India, 20 October 2008 ValueNotes, a leading provider of business intelligence and research, has been named as one of the “Top Research and Data Services Firms” by Brown-Wilson Group in their prestigious 2008 Black Book of […] inks deal with Reliance Money

Mumbai, January 1, 2009 Online financial portal, has inked a deal to distribute Reliance Money’s new subscription based product – Live Market Analysis. Reliance Money is a part of the Reliance Anil Dhirubhai Ambani Group. The announcement was made by Arun Jethmalani, CEO, today, who said, “This initiative will help provide value added […]

Easiprocess buys 500 seater BPO space in Pune

Bangalore, Thursday 27 November 2008 While it may be times of trouble for many BPO’s in India, Bangalore based BPO – Easiprocess is geared up to set up its new office in Pune which can accommodate 500 staff in one shift. The expansion of the new office is in light of prospective third party clients […]

Career in Indian LPO: A Problem of Perception?

Pune, India, 13 December 2008 A career with an Indian LPO was the least preferred among law students, according to a recent survey conducted by ValueNotes. This is despite the fact that 45% of respondents felt that the pay package at an LPO was better as compared to the pay package at law firms. While […]

Identity Theft & ‘PHISHING” within Indian BPO Employees

Identity theft or PHISHING is the new threat indirectly to Indian BPO; it is being promoted within BPO employees. What is Identity Theft?? IT is a crime involving someone impersonating a victim for the purpose of financial gain or other personal gain. The victim could be an individual or a business, and the perpetrator could […]

Enhancing Performance through Zero Tolerance

Case Study Motif, Inc. Case Study – Enhancing Performance through Zero Tolerance Client profile and requirement The client, a top ten investment bank in the US, offers a range of investor services to its clients. These include share transfer services to over 2500 corporate clients in the US, maintaining approximately 22 million shareholder accounts. Transaction […]

E-learning: The rising star in the Indian publishing outsourcing sector

Pune, India; 30th November 2007 Scientific, Technical and Medical (STM) publishing and print media have marked the origins of the Indian publishing outsourcing, which is witnessing emergence of new niches and entry of more offshore vendors. The increasing Internet penetration and introduction of digital media has led to the emergence of E-learning, which has changed […]

Communicating With Customers When You Are Powerless

It is far easier to relate to customers when you have something to bring to the table. It is far more difficult to communicate when you have nothing to offer, or are powerless to change the situation. Given this situation the magnitude of the problem can quickly increase. The obvious resolution is still by empowerment, […]

Bioinformatics Outsourcing for Life Sciences

– A report by ValueNotes in collaboration with KnowGenix (published Dec. 2007) Bioinformatics can be defined as the application of information sciences to biology. The need for bioinformatics arises in every stage of the pharmaceutical drug discovery and development process. Increasing cost and timelines for developing a new drug and lower R&D productivity have compelled […]