Vertical focused BPO in demand

BPOs have constantly been horizontally focussing on services that can be offered across verticals of different industries. It is estimated that 70% of the Indian BPO industry focus on horizontal services. It has been observed that demands of the companies have been constantly changing and they now are looking for BPO companies which are vertical […]

Rise in demand for core banking solutions leading to an overall growth in outsourcing for the industry

The current global banking environment offers significant opportunities for service providers to analyse the banking system and provide core banking solutions Emerging solutions include the adoption of platform BPO for greater scalability, and social media solutions to connect with customers Services outsourced in the banking industry mainly cater to retail banking, mortgages, card and payments, […]