How can BPO’s de-risk the rupee volatility?

The global BPO market is presently valued at USD 26-29 billion and is expected to grow at more than 35 percent in the coming years. India has established itself as a “destination of choice” and the BPO industry has matured in terms of service delivery capability. The Indian BPO industry has been witnessing the following […]

Impact of weak Rupee on IT-BPO sector in India

Indian BPO sector has been facing turbulent times in the recent months because of the volatility of Indian rupee. There other factors as well like US subprime crisis and rising input costs which are forcing the BPO companies to change their business models. The Indian rupee has hit a record low this month, as low […]