Increase in demand for sales and marketing BPM

Uncertainty in economy and intensive competitive pressure is shifting the focus of companies to seek the service of expert BPM providers to manage their core business process such as sales and marketing. ¬†According to a latest research by Deloitte, there is a visible increase of 22% in the sales and marketing process being handled by […]

Firms still confused with outsourcing, insourcing and offshoring: Deloitte Survey 2012

Firms are still inclined to outsource business processes for cost savings and operational efficiency according to a survey carried out by Deloitte. The outsourcing and insourcing survey 2012 was released this week after including inputs from 111 companies. The respondents were spread across 23 countries representing 22 different industries. The survey suggests that organizations can […]