Top BPO Destinations – Feb 2014 List

Since its inception in the mid-90’s, the BPO industry has grown in leaps and bounds and is showing no signs of slowing down. The industry provides great environment to work, compensation commensurate with experience and competence, MNC exposure and good growth prospects to its employees. Which is why, the BPO industry has emerged as one […]

BPM companies emerging in Egypt

The Information Technology Industry Development Agency (ITIDA) in Egypt won the much acclaimed Offshoring Destination of the Year award from the National Outsourcing Association in 2009. This agency had received the same award in 2008. Egypt also ranked fourth in the list of global offshoring destinations, on the A.T. Kearney Index of 2011, ahead of […]

India’s loss, Egypt’s gain: New BPO destination Egypt

India witnessed the rise of call center culture in early 2000s in cities like Mumbai, Gurgaon, Pune and Bangalore. However, after a boom in the BPO industry in the period 2004-06, the business margins of the industry has reached an all-time low. Many Indian companies in the BPO industry have begun moving their operations to […]