Business Services Outsourcing in Financial and Banking Sector: Report

The recession in 2008 had left a deep impact on the economy with its effects percolating into almost all possible sectors including banking and financial sector. The financial and banking sector at present is trying to come out of the recession effects and improve on areas like lending. The banks now are working hard to […]

Why you should outsource financial services?

One of the main outcomes of the economic turmoil in the year 2008 was the increased regulatory measures for financial services organizations. This was compounded by increased competition, sharp focus on operational activities and attempt to reduce cost. These have forced the financial service firms to outsource some of their processes. Not all the firms, […]

Shared Services and Outsourcing to transform financial services: ACCA Study

January 19, 2012: A recent study by ACCA stated that shared services and outsourcing will transform financial services. The study was conducted among finance experts in 20 companies. The companies which were considered for the survey are leading players like Coca Cola, WPP and Shell. Experts consider the findings of the study conducted by the […]

Growth in Domestic BPO Market to outpace that of offshore BPO

While the offshore (international) BPO market faces pressures with economy-wide slowdown in developed markets, the domestic BPO market is getting ready to take off. According Arun Jethmalani, CEO, ValueNotes, “Unlike the overseas business, labor or cost arbitrage does not drive the domestic BPO market. It’s strategic factors such as the need to scale rapidly, focus […]

GLBA Compliance – Information Protection for Financial Services

Standards for safeguarding customer information, issued by several government regulatory agencies in response to Section 501 of the Gramm-Leach-Bliley Act (GLBA), require that financial institutions implement an information security program that considers specific technical safeguards for securing their customers’ nonpublic personal information (NPI). With the increasingly strict enforcement of the interagency guidelines for protecting customer […]