Top 10 BPO Companies in India

The swiftly growing Indian BPO industry is one of the biggest ones in the global BPO market. Every year scores of BPO companies join the industry in India. This makes it very difficult for a BPO company to establish itself as a key player in such a competitive market. But there are a bunch of […]

NASSCOM Predicts Double Revenue Growth of BPM Industry in India by 2020

The BPM (business process management) industry is set to achieve higher growth in terms of revenue in the next one and a half decade. The industry is expected to increase its revenue growth to twice its present figure by 2020. It is also expected to increase its employee growth to an impressive figure of 2 […]

Nearshoring in Central America: A Successful Trend in BPO

As the outsourcing sector continues to grow in strength with each passing day, new strategies are being explored that will stimulate further development in this domain. Nearshoring is an emerging trend among BPO companies with several success stories being reported in this area. This process involves an outsourcing arrangement that is implemented in approximately the […]

BPM Company Profile: Genpact

Genpact is a leading technology and business process management solutions provider based in India.¬† The company which was established in 1997 is headquartered in Gurgaon, India. Earlier Genpact was owned by GE. Genpact BPM service offering extends to varied industry verticals such as BFSI, healthcare, life sciences, consumer goods, retail, aerospace, automotive, energy, hitech, transportation, […]

Acquisitions galore in Indian BPO industry

The Indian BPO industry has been on a roll in both voice and non voice operations in recent years and this industry recently achieved a milestone by clocking revenues of USD 100 billion in 2011. As the industry continues to grow there is a lot of consolidation happening in this sector. The industry is witnessing […]

Genpact Declares 32% increase in The First Quarter Revenue

Genpact, one of the largest business outsourcing companies in India has announced their quarterly results. As per the company officials, Genpact has registered a growth of 32% in revenue over the last quarter, which is more than the reported revenue figures last year over the same period. Along with the increase in revenue, the company […]

New phase of Outsourcing Market growth in India

September 9, 2011: Pure BPO firms are considering strategies for long run survival. Companies which are into pure process outsourcing are looking forward to adopt new strategies to make the company stronger while stepping into IT services in the future. In the past three months the BPO sector particularly in India has witness many innovations […]

High Revenue in the Indian BPO sector in 2010-2011: Dataquest Industry Report

August 22, 2011: Financial year 2010-2011 is supposed to be a brilliant year for top BPO’s in the nation with total revenue of Rs. 32,246 crore. Indian IT industry journal Dataquest listed top Business Process Outsourcing (BPO) firms with Genpact at the leading position which produced revenue of Rs. 5680 crore revenue. Genpact is a […]

Genpact reports high profit figures for Q2 2011

The firm that ranks as one of the topmost BPO companies in India, Genpact has reported a rise in its operational profits as compared to last fiscal. Estimates by the company reveal that the profits have risen to an extent of over 40 % in the last 3 months. And an interesting thing to note […]

NASSCOM Top 20 IT-BPO Employers in India fy 2010-11

NASSCOM TOP 20 IT-BPO EMPLOYERS IN INDIA FY 2010-11 Rank Company 1 Tata Consultancy Services Ltd. 2 Infosys Limited 3 Wipro Technologies Ltd. 4 Cognizant Technology Solutions India Pvt. Ltd. 5 HCL Technologies Ltd 6 Mphasis Ltd 7 Genpact Ltd 8 Capgemini India Pvt. Ltd. 9 Tech Mahindra Ltd1 10 Aegis Limited 11 Mahindra Satyam1 […]

Growth in Domestic BPO Market to outpace that of offshore BPO

While the offshore (international) BPO market faces pressures with economy-wide slowdown in developed markets, the domestic BPO market is getting ready to take off. According Arun Jethmalani, CEO, ValueNotes, “Unlike the overseas business, labor or cost arbitrage does not drive the domestic BPO market. It’s strategic factors such as the need to scale rapidly, focus […]

BPO Rankings in India

Any latest rankings of Indian BPO vendors?  Nasscom BPO Rankings Sl.No 2008-09 2007-08 2005-06 2004-05 1 Genpact Genpact India Genpact WNS 2 WNS Global WNS Global Services WNS Wipro BPO 3 TCS BPO IBM-Daksh Wipo BPO HCL Technology BPO Services 4 IBM-Daksh Transworks HCL BPO Services IBM Daksh 5 Wipo BPO TCS BPO ICICI OneSource […]