Firms still not swift to adopting outsourcing: Hfs Survey

According to the latest Hfs research, companies are still moving at a slow pace when it comes to outsourcing their processes. This finding is in contradictory to various published reports which suggests that majority of companies today are relying on shared services or business process outsourcing services or both to manage their processes. From the […]

Rise in demand for core banking solutions leading to an overall growth in outsourcing for the industry

The current global banking environment offers significant opportunities for service providers to analyse the banking system and provide core banking solutions Emerging solutions include the adoption of platform BPO for greater scalability, and social media solutions to connect with customers Services outsourced in the banking industry mainly cater to retail banking, mortgages, card and payments, […]

PwC & HfS Research announce the launch of Global Business Service Survey

PwC and HfS Research have made an announcement very recently about the latest survey they are undertaking. The survey will look into how firms are implementing and handling Global Business Services (GBS). Organizations in an effort to reduce cost and to improve the efficiency are turning increasingly towards outsourcing, offshoring and shared services. The survey […]

The Healthcare Payor BPO Landscape in 2011: Will reform shatter a complacent industry?

Pune, India, February 2012 The US healthcare payor BPO market was a $1.2 billion market in 2011, and will continue to grow at a 15-20% CAGR over the next three years given the immediate pressure on payors to manage regulatory reform Payors seeking to create improved health outcomes at lower costs are expected to make […]

“Smarter” outsourcing set to increase in the global Energy & Utilities industry

January 3, 2012: New analysis from HfS Research, co-authored by ValueNotes, focuses on outsourcing and shared services strategies and highlights the gradual shift occurring in the energy & utilities (E&U) industry. The sector is evolving from large nationalized monopolies to smaller de-regulated, privatized enterprises which are adopting outsourcing as a key strategy to overcome multiple […]

Global firms shifting to shared services and outsourcing in 2011- PwC and HfS report

August 21, 2011: The most recent research conducted by PwC and HfS reported on a shift in the way organization runs their business. Now they are shifting from a global operating model to a more shared service and outsourcing mode of operation. The survey was conducted among 347 operations executives in global firms.     PwC and […]