Why Small Indian Cities and Towns Are Attracting BPO Firms

Business process outsourcing (BPO) firms in India are exploring small towns and cities to expand their customer care services, especially in the telecom and banking sector. Even as the metros and the tier-1 cities continue to be the preferred destination for the BPO firms, many companies are walking in the reverse direction and thinking about […]

Hinduja Global Acquires Stake in Mphasis’ BPO Unit in India

Hinduja Global Solutions (HGS), the business process outsourcing (BPO) unit of the business conglomerate Hinduja Group has entered into a definitive agreement with Mphasis, a leading IT service firm based in Bangalore, and its wholly owned subsidiary MsourcE India Pvt. Ltd. to acquire a significant portion of their domestic BPO business. HGS finalised the deal […]

JAMPRO, M-Stem join hands to bring more FDI in ICT/BPO sector

JAMPRO, Jamaica Promotions Corporation, is trying to capitalize on the growing ICT/BPO sector, and as a move the firm is trying to bring in more Foreign Direct Investments (FDI). The Promotions Corporation of Jamaica has also now entered into a partnership with M-STEM targeting the Indian BPO industry and its impeccable NASSCOM leadership. The executives […]

Hinduja Global Solutions buys Canadian firm On-Line Support

Hinduja Global Solutions (HGS) were in the news earlier in this week with their new logo and expansion strategies. The company has decided to bring all its sub units across the globe under one global identity as part of the expansion of the company. Hinduja Global Solutions has acquired a Canadian firm, On-Line Support Inc. […]

Hinduja Global Solutions unveiling new identity

Hinduja Global Solutions is one of the leading companies in the BPO sector, incorporated in 1993. The growth of the company was very fast and today the employee strength of the company is 19,500 which were only 25 way back in 1993. Hinduja Global Solutions has made good relationship with their clients spread out in […]